Physical air gaps between utility operating systems and the planetary networks were simply part of the safety systems the Great Families of New England required of utilities that served them. They refused “upgrades” to automated smart systems that would monitor their usage and required real human monitoring of all systems they interacted with. They banned any and all “artificial intelligence” systems, and required physical connections and lockouts as needed. While the middle class was encouraged to automate everything in their homes from toasters to refrigerators, the Great Families maintained the purely human touch in all levels of life. When the Cybernetic Wars and Rogue AIs destroyed far more advanced systems, their homes and the utilities that supported them continued operating at peak efficiency. When all around them crashed and burned, the Great Families remained.