Jack of Harts

The last couple weeks have been a real roller coaster. My mom had accounts at four banks or credit unions. I have informed all four of her death. One of them locked her accounts down instantly since she had a loan with them. That hurt, but at least it was a swift action, and they are always there to talk with me if I want to. Two asked how they can help me, and one was happy to put a lock on her accounts so no further transactions would go through. And then there is Wells Fargo. Even though we got me added to her accounts, they won’t do anything until a month has passed. Except disable her login which has automatic transfers ordered. And then run the transfers, even though there is no money in the accounts, and then happily inform me that her account is negative and they are applying overdraft charges. Appointments to talk to one of their bankers to close her accounts are two weeks out. Service like this is why I left Norwest twenty-five years ago.